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September 2017

Design and Analysis of Surveys

September 12 @ 8:00 am - September 15 @ 5:00 pm

Course Overview While understanding the needs, dislikes and likes of their customers and employees is critical to the success of any organization’s business, many organizations are not collecting and analyzing this data effectively. The proliferation of internet-based survey tools has increased the opportunity to conduct surveys and highlighted the need for organizations to learn design and analysis of surveys. This course addresses the three main areas of survey design and analysis: what do we ask, how do we ask it,…

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