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Our Team

The Center for Academic, Career and Student Services (ACSS) in the Wilson College of Textiles supports students through all stages of their NC State journey. Stop by the Center in suite 2418 for more information about how ACSS can support you.

Dr. Pamela McCauley

Dr. Pamela McCauley is an internationally recognized Industrial Engineering researcher in the development of mathematical models, ergonomics, biomechanics and leadership in STEM.

She is an energetic and impactful keynote speaker as well as an award-winning educator on a mission to empower others to succeed in STEM educational, career and innovation goals. Author of over 100 technical publications, an internationally-used ergonomics textbook and several inspiring books on STEM leadership, Dr. McCauley served as the Director of the Ergonomics Laboratory in the Department of Industrial Engineering at the University of Central Florida.

Dr. McCauley previously held the position of Martin Luther King, Jr. Visiting Associate Professor of Aeronautics and Astronautics at MIT. In addition to her academic leadership, Dr. McCauley is a seasoned entrepreneur, innovator and expert witness. From January 2018 to June 2020, Dr. McCauley served as Program Director for the National Science Foundation, Computer Information Science and Engineering Directorate’s I-Corps Program. She is presently the Associate Dean for Academic Programs, Diversity, Equity and Inclusion in the Wilson College of Textiles.

Read more about Dr. Pamela McCauley

Hannah Carter

Hannah joined NC State and the Wilson College of Textiles in August 2022. She is originally from Hickory, NC but went to the University of Arizona for her bachelor’s degree and found a passion for higher education working in their admissions office and assisting with new student orientations. She then went to Arizona State University and completed her Master’s of Education focusing on higher and postsecondary education. Following her program, she worked with the School of Engineering at Arizona State as an academic advisor and retention coordinator.

Hannah’s passion for helping students find their strengths and becoming academically successful grew in this role. Her goal is to make sure each student is given the tools they need to excel in and out of the classroom. Missing North Carolina, she made her way to Raleigh to be closer to family. Outside of work, Hannah enjoys exploring new restaurants, traveling and hanging out with her cute pup, Finnegan. 

Read more about Hannah Carter

Heather Lyerly

Heather has been working at NC State since 2005 and has been in the Wilson College of Textiles since 2016. Her main responsibilities include oversight of advising and recruiting staff, advising transfer students, teaching T 101- Introduction to the Wilson College of Textiles and is the liaison to the Office of Undergraduate Admissions.

She served as the associate director of advising and admissions before assuming the director of academic services role in May 2018. Heather began her NC State career as an assistant director in the academic support program for student-athletes before transitioning to an assistant director role in the Office of Undergraduate Admissions in 2011.

Prior to coming to NC State, Heather served in several academic advising roles in academic support programs for student-athletes at the University of Richmond, the University of North Carolina at Chapel Hill and the University of Alabama at Birmingham. Heather earned a Bachelor of Science in Exercise and Sports Science with concentrations in Psychology and Sports Medicine from East Carolina University and a Master of Arts in Counseling from the University of Alabama at Birmingham. She currently resides in Holly Springs, NC with her husband, Wayne and fur baby, Daisy.

Read more about Heather Lyerly

Jeff Sackaroff

Jeff joined the Wilson College of Textiles in March 2018, bringing with him over 15 years of experience helping college students in NC identify and achieve their career goals.

In his previous role, he served as the Associate Director of Career Services at UNC-CH for over 10 years, overseeing both the employer relations and career counseling functions of the office.

Prior to that, Jeff was the Director of Career Services for the Poole College of Management at NC State University from 2003-2007. He also has experience in human resources, recruiting, and retail management.

Jeff is originally from New Jersey and lives in Cary with his wife and two boys. He has a B.A. in psychology from the University of Tennessee-Knoxville and M.Ed. in college career counseling from NC State University.

Read more about Jeff Sackaroff

Alyssa Jennings

Alyssa is a Raleigh native and NC State alumni, having earned two master’s degrees in higher education administration and English, rhetoric, and composition.

As an academic advisor for the Wilson College of Textiles, Alyssa’s foremost goal is to ensure that students and their families feel equipped and empowered with the necessary knowledge, resources, and support systems to thrive in all aspects of their college experience.

This passion to serve and support students is also reflected in her professional experiences prior to her current role, which span undergraduate first-year and transfer admissions, academic support services, first-year experience initiatives, and postsecondary teaching.

When she’s not working with students, Alyssa enjoys exploring Raleigh’s many locally-owned restaurants, watching the latest movies at the Alamo Drafthouse Cinema, and spending time with her two fur babies (cats named Zeus and Hagrid).

Read more about Alyssa Jennings

Meggie Metcalf

Meggie joined the Wilson College of Textiles in May 2018 and previously worked with first-year undecided students in the Exploratory Studies program at NC State.

She grew up in the NC mountains, and has lived all over the state. After teaching high school science for three years, Meggie found her passion working with college students through academic advising.

Meggie has been advising students since 2011, first at East Carolina University and at NC State since 2015. She enjoys supporting students as they adjust to campus and helping them find ways to enhance their educational experience through one-on-one conversations.

Outside of work, Meggie enjoys being outside, traveling and spending time with her family. Meggie earned a bachelor’s degree in Biology from UNC-Chapel Hill in 2007, and a master’s degree in Education from Wake Forest University in 2008.

Read more about Meggie Metcalf

Merica Ivey

Merica joins NC State from her alma mater, William Peace University, where she worked as a Senior Admissions Counselor, the Assistant Women’s Volleyball Coach and an Adjunct Instructor of First-Year Seminar.

She is passionate about assisting prospective students and their families through the college selection process and connecting current, at-risk students with the appropriate campus resources to aid in their success.

Merica earned a Bachelor of Art in Psychology from William Peace University in 2016 and a Master of Education focused in Higher Education Leadership from Liberty University in 2020.

When she is not working, Merica loves being with her family, watching basketball games and volleyball matches and learning new things.

Read more about Merica Ivey

Sabrina Olivia Spencer

Sabrina is from Charlotte, NC and began her journey at NC State in the Fall of 2015 in the Exploratory Studies program. As an undergraduate, she was actively involved with the University Activities Board, the University Ambassadors program, New Student Programs and several other volunteer opportunities.

In 2019, she graduated with a Bachelor of Arts in Interpersonal, Rhetorical, and Organizational Communication. Over the following year, Sabrina joined the NC State College Advising Corps and served as a College Adviser at a high school in Pender County, NC. 

In the Fall of 2020 Sabrina returned to Raleigh to earn her Master of Education in College Counseling and Student Development at her alma mater. Outside of mental health advocacy and educational equity, Sabrina is passionate about caring for dogs, exploring the outdoors, cooking breakfast foods and watercolor painting.

Contact Sabrina Olivia Spencer

Traci Figura

Graduate Services Coordinator

Traci moved to North Carolina from the New England area in 2008. It was that same year that she began working at NC State at the College of Veterinary Medicine before joining the Wilson College of Textiles in 2010. In her role as Graduate Services Coordinator for the college’s doctoral programs and the Textile Chemistry and Textile Engineering master’s programs, she serves as the principle administrative liaison between the student, the Graduate Program Director and the Graduate School.

Traci is committed to providing students with excellent guidance and support as they navigate through their graduate school journey. She appreciates the rich cultural diversity that the graduate students bring to Wilson College of Textiles and enjoys the opportunity to gain a better understanding of other cultures.

Read more about Traci Figura

Selina Williams

Executive Assistant

Selina is the Executive Assistant to the Associate Dean for Academic Programs. She has a degree in Political Science from NC State and has worked at the college since 2014. Selina is proud to be part of the Academic Programs office, thankful for the daily opportunities to assist and enhance the college experience for our students.

Read more about Selina Williams